Got Questions? We’ve Got Magickal Answers.

Whether you’re spell-curious, a seasoned practitioner, or just vibing with the energy—we’re here to make things clear. This isn’t your average FAQ. Think of it as your cheat sheet to navigating our tools, philosophy, and how to get the most out of your spiritual lifestyle.

Still unsure about something? Just ask—we don’t gatekeep around here.

What is The Haus of Alchemy?

The Haus of Alchemy is more than a store—it’s a sacred space for those reclaiming their power.

We craft intention-infused candles, powerful ritual tools, and spiritually enhanced skincare that help you integrate magick into your everyday life. Whether you’re cleansing, manifesting, or stepping into a new version of yourself, our products are designed to support your path with purpose.

Rooted in candle magick, conjure, and ancestral wisdom, we blend ancient practices with modern energy—so your rituals feel as real and potent as you are.

This is a haven for the curious, the closeted, and the confident. Come as you are. Leave lit with power.

What is The Haus of Alchemy's philosophy?

At The Haus of Alchemy, we believe spirituality should be a source of power—not fear. We’re here to redefine what it means to walk a spiritual path by removing the shame, judgment, and gatekeeping that too often come with it.

We craft ritual tools for transformation—for helping you clear what no longer serves, reclaim your energy, and rise into your own mastery. Every product we create is rooted in integrity, cultural respect, and sustainability—because how it’s made matters as much as what it’s for.

This is a space for the curious, the closeted, the confident, and the coming-into-their-own. No matter where you are on your journey, we’re honored to be part of it.

Because magick isn’t something you buy—it’s something you ignite.

How do I use The Haus of Alchemy products in my daily practice?

Our tools are crafted to meet you where you are—whether you’re in ritual, reflection, or just getting ready for the day. Light an intention candle during your morning meditation. Cleanse your space with Sacred Smoke before a big conversation. Use our spiritually-enhanced body care as a daily energetic reset.

Each product is intuitively designed to bring magick into your routine without needing a full ceremony. Look to the packaging for guidance. Each product comes with its own instructions to help you get the most from your experience. You can find them anytime on our Product Instructions page, right from the Home tab —or reach out anytime for inspiration on how to make it personal.

Your daily life is the ritual. We’re just here to help you power it with purpose.

What is the difference between Intention Candles and Spelled Candles?

It’s all about the energy behind the flame.

Intention Candles are crafted with herbs, oils, and crystals chosen for a specific purpose—like love, protection, or clarity—but they aren’t cast with a spell. They hold aligned energy and are perfect for those who want to set their own intention or keep their practice more open-ended.

Spelled Candles, on the other hand, are ritual tools. These are cast with authentic spells during aligned moon phases, planetary hours, and other celestial events. They’re made for focused spiritual work—whether you’re manifesting, banishing, or calling something in. They’re powerful, precise, and ready to use as-is or within your ritual.

One holds space for your energy.

The other carries a charge of its own.

Need flexibility? Go with an Intention Candle.

Need something already working on your behalf? That’s a Spelled Candle.

Do I need to be experienced in magick or spirituality to use these products?

Not at all. You don’t need to be a seasoned practitioner to work with our tools—you just need a willingness to connect with your own power.

Every product is designed to meet you where you are, whether you’re just starting to explore spirituality or already deep in your craft. We include guidance, timing, and intention with each item, so you’re never left guessing.

This isn’t about doing it “right.” It’s about doing it real.

You bring your intention. We provide the aligned tools to help it move.

How do I know which product is right for me?

Start with your intention—what do you want to shift, call in, or clear out? From there, choose the tool that aligns with that energy.

  • Feeling heavy or blocked? Reach for something from our Sacred Collection to cleanse and reset.
  • Need clarity, love, money, or protection? Our Intention Candles offer focused energy without the spell.
  • Ready for ritual? Our Spelled or Manifestation Candles are cast and charged to move energy on your behalf.
  • Prefer daily maintenance? Our skincare and body care double as energetic resets.

And if you’re still unsure—follow your pull. What draws you in is often what you need most.

You can also check the Product Instructions page or reach out for a personalized suggestion. We’re always here to help you align.

Can I use these products if I follow a specific spiritual or religious path?

Yes. Our products are created to support your spiritual empowerment—not replace your beliefs.

We honor the sacred across cultures and traditions. Whether you walk with ancestors, follow a specific faith, or are simply reconnecting with your intuition, our tools are designed to blend into your practice—not override it.

Nothing we make requires you to abandon your path. You choose how to use them—whether as ritual tools, prayer aids, or energy support.

Magick isn’t a religion. It’s a remembrance of power—and you define what that looks like.

We welcome all paths rooted in respect, alignment, and authenticity.

How should I prepare for using my products?

Preparation is less about perfection—and more about presence.

Before using your tools, take a moment to ground yourself. That could mean cleansing your space with Sacred Smoke, washing your hands, saying a prayer, or simply taking a few deep breaths to clear your energy.

The most powerful rituals start with intention, not complication.

Some customers like to set the mood with music, candles, or a quick meditation. Others get right to work. There’s no one-size-fits-all here—just honor the moment and move with clarity.

And remember: each product includes guidance, so you’re never alone in the process.

Can I gift your products to others?

Absolutely. Our products make meaningful, unforgettable gifts for anyone open to spirituality, personal growth, or energetic self-care. Whether it’s a birthday, life transition, or “just because,” you're not just gifting an item—you’re offering an experience.

We recommend selecting items based on the recipient’s needs or intentions—cleansing, protection, love, manifestation, or spiritual reset. Not sure what to choose? Our curated gift boxes are a beautiful starting point, and we also offer versatile options for beginners and seasoned practitioners alike.

But a quick note:

We don’t currently offer gift wrap, handwritten notes, or custom cards. Our packaging is protective and beautifully designed—but built for safe delivery, not presentation. You can, however, include the recipient’s name and address for direct shipping.

Please keep in mind:

Some of our ritual tools—especially Spelled Candles—require celestial alignment and intentional preparation. These items may take up to four weeks before shipping. We recommend checking the product page for timelines and planning your gift accordingly.

Do you guarantee magickal results?

No—we don’t guarantee magickal outcomes, and here’s why: You are the magick.

Our tools are created with sacred timing, intention, and purpose, but true results depend on your energy, focus, and alignment. Magick is personal. It unfolds uniquely for everyone—and no ritual tool can override your will, your choices, or universal timing.

We provide the aligned vessel. You activate the power.

Please note:

Due to legal guidelines, we cannot and do not guarantee specific metaphysical outcomes. All products are sold as spiritual curios for personal use only and are not intended to replace medical, legal, psychological, or professional advice. By purchasing from The Haus of Alchemy, you confirm that you are at least 18 years old and understand these terms.

That said—we believe in the energy you carry and the sacred possibilities within reach. Our tools are here to support your journey, not control it.

What makes your products different from other spiritual items?

At The Haus of Alchemy, we don’t do mass-produced. We craft ritual tools with intention, precision, and purpose—nothing leaves our hands without being aligned to sacred timing.

Our candles, smudge tools, and skincare are handcrafted in small batches, poured or assembled during specific moon phases, planetary hours, and celestial alignments—because timing matters in real magick.

We don’t cut corners on ingredients, either. Every botanical, oil, and crystal is sustainably sourced, spiritually cleansed, and chosen for its energetic integrity. No fillers. No fluff. Just what works.

Our products aren’t just spiritual—they’re practical, beautiful, and deeply personal.

Each item is designed to blend into your everyday life without sacrificing potency. That means you can use them confidently, display them openly, and craft your rituals without second-guessing. Every product comes with step-by-step instructions—and we’re always here with educational support when you need it.

And unlike other shops, we’re not here to gatekeep or perform. We serve real people on real journeys—from the quietly curious to the seasoned conjurer. At The Haus of Alchemy, spirituality is yours to define. We just make sure the tools match the power you already carry.

How do I care for my crystals, candles, or other tools?

Proper care keeps your spiritual tools energized and ready to work with you. Here are quick tips:

  • Crystals: Recharge in moonlight and cleanse with sage or salt—just be mindful of delicate stones.
  • Candles: Trim wicks before each burn, store in a cool, dark place, and follow any specific instructions included.
  • Bath Salts & Tools: Keep dry, sealed, and set intentions regularly to refresh their energy.

For detailed, step-by-step care and usage guides, check the Product Instructions and Candle Care sections on our website’s main menu. We’ve got you covered every step of the way.

How long does order processing and shipping take?

We move fast to get magick to your doorstep—most orders ship within 1–2 days and arrive via 2-day mail.

Heads up: Spelled Candles are crafted around specific celestial events and can take up to 4 weeks before they ship. We’ll always keep you in the loop with exact dates, so you’re never left guessing.

What is your return policy?

Because our products are intimate, ritual tools and skincare designed for personal use, we cannot accept returns on opened or used skincare or lit candles—this is for your safety and to maintain product integrity.

If a candle has a manufacturing defect (like a wick that won’t stay lit) or a smudge stick won’t burn properly, we’ll gladly replace it. For skincare, please review all ingredient warnings carefully before use to avoid irritation.

We’re not responsible if a product doesn’t meet personal expectations or if it’s used and then returned. If you simply change your mind, unopened products may be eligible for return or exchange per our full policy.

Please contact us within 7 days of delivery if you experience any issues, so we can work with you. For complete details, see our full return policy linked in the footer under “Help.”

Do you offer international shipping?

Yes, we embrace our global community! The Haus of Alchemy offers both domestic and international shipping, allowing seekers worldwide to experience our enchanting products.

Can I request custom orders?

Absolutely! We love crafting items that resonate with your unique journey. If you’re looking for a specific intention or design within the metaphysical realms, let us know—we’re here to help you manifest your vision.

How are your products sourced and made?

At The Haus of Alchemy, every product is crafted with sacred intention and ethical care—from sourcing to creation.

Our botanicals are locally sourced from trusted farmer’s markets, while essential oils and perfume blends come from ethical apothecaries that specialize in rare, high-quality oils from around the world. Our Palo Santo is ethically harvested in Peru and certified for sustainability, and our sage sticks are responsibly sourced from a single supplier in California to ensure purity and integrity.

Our candles are hand-poured in small batches using soy wax from U.S. farmers. They’re created in alignment with moon phases, planetary hours, and celestial events to enhance their magickal potency. All skincare products are made in-house, personally formulated with non-toxic, paraben-free ingredients. We never test on animals, and we never use synthetic fillers—only clean, skin-nourishing ingredients you can trust.

We also honor the earth with our packaging: most of our vessels are glass, cardboard, or clay, and all of our shipping materials are eco-conscious—crafted from recyclable kraft paper and minimal plastic as we continue working toward fully sustainable solutions.

Our ritual tools aren’t just beautiful—they’re made with reverence, intention, and alignment at every stage. That’s what makes The Haus of Alchemy different.

Do you offer wholesale and drop shipping?

We do offer bulk orders for personal or event use—whether you're looking to gift 100 candles to employees, create spiritual favors for a wedding, or craft a meaningful client package. These orders are custom-quoted based on quantity, timing, and your needs.

However, we do not offer wholesale for resale or private labeling at this time. Our products are handcrafted with sacred intention and spiritual integrity, and we believe in maintaining a direct connection with those who use them.

We also do not offer drop shipping. Each item is carefully made, packaged, and charged in-house to ensure energetic alignment and quality.

If you’re interested in a bulk order for a special occasion or experience, feel free to reach out—we’d love to see how we can support your vision.

Can I buy a gift card?

Absolutely. Our digital gift cards are a perfect way to share the magick—even if you’re not sure what to choose. Gift cards are available in multiple denominations and can be found directly in the main menu under “Gift Cards.”

Please note: These are e-gift cards delivered via email. We do not currently offer physical gift cards, as we are an online-only store at this time.

Your recipient can redeem their card anytime on our website, making it an effortless and meaningful gift.

Do you have a physical location?

At this time, The Haus of Alchemy is an online-only store. While we once operated a physical space in Atlanta, we’ve since shifted our focus to serving our growing community through a curated and accessible online experience.

That said, a future physical location isn’t off the table. As we expand, we’re exploring new ways to bring our magick into the world—including the possibility of in-person experiences, pop-ups, or boutique-style storefronts.

For now, everything is available right here, with fast shipping, detailed instructions, and plenty of guidance to support your spiritual journey—no matter where you are.

How can I contact The Haus of Alchemy?

We’re always here to support your journey—whether you're seeking insight, clarity, or help with your order.

You can reach us in several ways:

  • Email: info@thehausofalchemy.shop
  • Phone/Text: +1 (404) 791-2098
  • Website Chat: Use the chat feature at the bottom of our site for quick questions
  • Social Media: DM us on Instagram, TikTok, or Facebook—whichever platform you vibe with most
  • Or visit our Contact Page to send us a message directly.

We respond within 24–48 hours on business days.

You’re not alone in this—we’re honored to walk this path with you.

How can I connect with The Haus of Alchemy community?

Join us on a journey of self-discovery, intention, and empowered living.

Our community is made up of spiritually curious, intuitive, and conscious beings just like you—novices and seasoned practitioners alike.

Follow us on social media to tap into rituals, behind-the-scenes magick, product drops, and conversations that go deeper:

Whether you’re quietly exploring or fully immersed in your path, there’s space for you here.

Come share your journey—no pressure, just presence.

Got Questions? Now You’ve Got Clarity.

You don’t need to second-guess your journey—we’ve laid it all out. Whether you're brand new to spiritual tools or deep in your practice, you deserve products (and answers) that respect your path. At The Haus of Alchemy, we don’t gatekeep the magick. We craft with purpose, protect with intention, and support you every step of the way.

Still curious? Reach out. We're just a message away.

Get in touch

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