Welcome to The Haus of Alchemy's FAQ!

We know exploring spirituality and magick is an exciting journey, and we're here to support you every step of the way. Below, you’ll find answers to common questions about our products, processes, and philosophy. If you’re curious about something not covered here, feel free to reach out—we’re always happy to help guide your path!

What is The Haus of Alchemy?

The Haus of Alchemy is your destination for metaphysical products designed to empower your spiritual journey with confidence and authenticity. We offer intention-infused candles, powerful ritual tools, and skincare products crafted to integrate spirituality into your daily life. Our space is a haven for those curious about the occult or spiritual exploration, blending ancient wisdom with modern practices in candle magick, rootwork, and conjure.

What is The Haus of Alchemy's philosophy?

At The Haus of Alchemy, we believe in redefining spirituality as a source of empowerment without judgment or fear. We aim to create tools that foster transformation and personal mastery. Our commitment to sustainability and quality aligns with our core values of honor, integrity, and respect. We prioritize inclusivity, aiming to create a judgment-free space where you can take control of your destiny. With gratitude for your trust, we inspire meaningful change—for you and the world.

How do I use The Haus of Alchemy products in my daily practice?

Our products are designed to blend seamlessly into everyday rituals. Whether you’re setting intentions with a candle, purifying your space with sage, or using our spiritually enhanced skincare, each item includes guidance for practical use. Check each product’s packaging or feel free to reach out if you need additional advice or inspiration!

What is the difference between Intention Candles and Spelled Candles?

Intention Candles are designed to support specific goals, like protection, abundance, or self-love, using carefully chosen herbs, oils, and crystals. Spelled Candles, on the other hand, are crafted in harmony with celestial events and are cast with specific spells for amplified potency. These are available for pre-order only and can be more potent for focused rituals and manifestations.

Do I need to be experienced in magick or spirituality to use these products?

Not at all! Our products are designed for both beginners and seasoned practitioners. Each item comes with guidance to empower your journey, no matter where you are on your path.

How do I know which product is right for me?

Choosing the right product depends on your personal intentions and goals—whether you’re focusing on attraction, protection, self-care, or another purpose. Each of our product listings includes a detailed description to guide you on its specific uses, and some candles are part of sets designed to work together in harmony.

For those new to metaphysical tools or wanting personalized support, we offer consultations to help you select the most aligned items for your journey. Simply visit our website, scroll to the bottom to book a consultation, or use the "Consultation" tab in the main menu to speak with us about your unique needs.

Additionally, our educational blog covers various topics—from setting intentions to understanding specific rituals and product uses. This is a great resource to help you deepen your knowledge and feel confident in choosing the products that best support your path.

Can I use these products if I follow a specific spiritual or religious path?

Yes, our products are designed to be inclusive, adaptable, and supportive of any spiritual or religious journey. If you’re deeply committed to a specific faith that may restrict certain practices, such as spellwork or particular rituals, using our products can still be a personal choice. Ultimately, it’s a matter of personal judgment.

Our philosophy is that spirituality offers the freedom to explore and connect with your own path. Our tools are here to help you deepen your personal relationship with Source—whatever that may mean for you. Each spell and ritual is flexible, with instructions that allow you to personalize and align them with your unique beliefs, intentions, and connections, whether that’s with your higher self, ancestors, or Source.

How should I prepare for using my products?

To fully connect with your spiritual tools, creating an intentional environment and setting your mindset are essential. Here’s a simple approach to prepare:

Cleanse Your Energy: Begin by centering yourself. Take deep breaths, visualize a calming light around you, or meditate briefly to clear distractions and unwanted energy.

Cleanse Your Space: Clear the energy in your surroundings by lighting a sage stick, Palo Santo, or other cleansing tool, releasing any lingering negativity to create a sacred space.

Set Your Intentions: Write down your intention, keeping it specific and realistic. This simple act of commitment amplifies your focus and aligns your energy with the desired outcome.

Access Product Instructions: For detailed steps on using each product type—whether it’s a candle, skincare item, or another tool—please refer to our Instructions tab in the main menu. You’ll find tailored instructions for each item. Additionally, certain candles come with their own specific instructions, which will be included in your package.

This preparatory ritual invites more potent, aligned results, connecting you deeply with each product's energy.

Can I gift your products to others?

Absolutely! Our products make thoughtful, unique gifts for those open to spirituality or those looking to bring a sense of calm, intention, and positivity into their lives. Gifting intention candles or our purposefully crafted bath salts is a wonderful way to share a meaningful experience, especially for someone new to spiritual tools.

We recommend that you consider the recipient’s interests and needs to make the gift personal and impactful. Whether for a seasoned practitioner or a curious beginner, our selection includes curated gift boxes, versatile packages, and flexible subscriptions that are suited to nearly any occasion. With options for self-care, manifestation, and protection, you’re sure to find a fitting, heartfelt gift for your loved ones.

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Do you guarantee magickal results?

While our products are crafted with care, intention, and purpose to enhance your spiritual journey, we cannot guarantee specific magickal results. Magickal outcomes are deeply personal and can vary, influenced by each individual’s energy, focus, and intentions.

Please Note: Due to legal regulations, we are unable to guarantee any specific magickal outcomes. Additionally, all items are sold as metaphysical curios for personal use only and are not substitutes for medical, psychological, legal, or other professional advice. By purchasing our products, you confirm that you are at least 18 years of age and understand these limitations.

We encourage you to embrace your unique path and use our tools as empowering aids in your journey.

What makes your products different from other spiritual items?

Our products at The Haus of Alchemy stand apart because they are carefully crafted with intention, purpose, and authenticity. Unlike mass-produced spiritual items often found in the marketplace, each of our offerings is handcrafted in alignment with specific moon phases and sacred timings to enhance its potency. We prioritize sustainably sourced ingredients to honor the earth and support ethical practices, ensuring that every product aligns with your highest good.

Beyond their functionality, our products are designed to seamlessly fit into any home decor. This allows you to embrace spirituality in a way that feels natural and free from judgment—whether from others or the internal barriers we often carry. Each item comes with step-by-step instructions, empowering you to use it confidently and effectively. We believe that spirituality should be inclusive and accessible, which is why our products are paired with educational resources and guidance to help you personalize your experience and feel supported at every step.

At The Haus of Alchemy, we don’t just provide products; we offer a community and a path for personal growth, intentionally crafted for those seeking a deeper connection and understanding. Our focus on inclusivity, empowerment, and genuine support is what truly distinguishes us from other spiritual stores.

How do I care for my crystals, candles, or other tools?

Caring for your spiritual tools helps preserve their potency and ensures they remain energetically clear and ready to use. Here are some basic care tips for our items:

  • Crystals: To recharge your crystals, place them in moonlight (preferably during a full moon) for several hours. You can also cleanse them by smudging with sage or placing them in salt overnight (just ensure they’re not salt-sensitive stones like selenite). Avoid water with delicate stones, and always check specific care instructions for each crystal type.
  • Candles: For best results, trim your candle wick to 1/4 inch before each burn to ensure an even melt and reduce soot. Store candles in a cool, dark place to prevent warping or discoloration. To preserve their energy, keep them in a clean, intentional space. Many of our candles come with specific usage instructions, which you can also find on our website under the "Candle Care" tab.
  • Bath Salts & Other Tools: For intention-based bath salts, keep them stored in a dry place and tightly sealed to maintain their freshness and potency. If you use tools like sage bundles or Palo Santo, store them in a cool, dry area and recharge their energy periodically by setting intentions before each use.

For detailed instructions on each product, refer to the "Product Instructions" section in the main menu on our website, which offers step-by-step care and usage guidelines to make the most of your spiritual tools.

How long does order processing and shipping take?

We strive to bring magick to your doorstep as swiftly as possible. Most orders are processed within 1-2 days and shipped via 2-day mail for fast delivery.

For Spelled Candles, please note they are tied to celestial events and may take up to 4 weeks for delivery. You’ll be notified of specific shipping dates for each event.

What is your return policy?

Due to the intimate nature of our offerings, we cannot accept returns on skincare or on any candles that have been lit. However, if a candle malfunctions, such as a wick that won’t stay lit, we’re happy to replace it.

If you have an issue with your order, please contact us within 7 days of receiving it, and we’ll do our best to make it right.

Do you offer international shipping?

Yes, we embrace our global community! The Haus of Alchemy offers both domestic and international shipping, allowing seekers worldwide to experience our enchanting products.

Can I request custom orders?

Absolutely! We love crafting items that resonate with your unique journey. If you’re looking for a specific intention or design within the metaphysical realms, let us know—we’re here to help you manifest your vision.

How are your products sourced and made?

We prioritize sustainability and ethical sourcing, ensuring that each product aligns with spiritual and environmental integrity. Our items are handcrafted with natural ingredients, chosen with care for both quality and purpose.

Do you offer wholesale and drop shipping?

While we do offer wholesale orders at discounted rates, we do not engage in drop shipping. Authenticity and intention are at the heart of our offerings, and we value the direct connection with our customers.

Can I buy a gift card?

Yes, gift cards are available and make a thoughtful present for anyone exploring spirituality, magick, or self-care. Choose from several denominations directly on our website.

Do you have a physical location?

Currently, we do not have a physical location. Our store in Perimeter Mall, Atlanta, GA, closed in November 2021. However, The Haus of Alchemy is fully operational online, and we’re actively exploring new options for an in-person experience. We appreciate your continued support and patience as we grow. Stay tuned for exciting updates about future locations, and thank you for being part of The Haus of Alchemy community.

How can I contact The Haus of Alchemy?

We welcome your questions and insights! You can reach us via email at info@thehausofalchemy.shop or by phone at +1.404.791.2098. We’re here to illuminate your path and guide you on your journey.

How can I connect with The Haus of Alchemy community?

Join us on a journey of discovery and growth! Follow us on social media @thehausofalchemy to share your experiences and connect with a vibrant community of like-minded individuals exploring spirituality, self-discovery, and holistic well-being.

Manifest Your Vision – Redefining Spirituality with The Haus of Alchemy!

Thank you for being part of our community! Experience the alchemy of transformation with The Haus of Alchemy! ✨

Can't find what you're looking for?

We’re here to help! Send us an email at Info@thehausofalchemy.shop, and someone from our team will get back to you as soon as possible. If you have an order number, be sure to include it for faster assistance. Please email us at support@thehausofalchemy.shop or on the chat box on our website.