Terms of service

OVERVIEW

This website is operated by Haus Of Alchemy. Throughout this website, the terms “we,” “us,” and “our” refer to Haus Of Alchemy.

Haus Of Alchemy provides this website, including its content, products, services, educational resources, and other features, subject to these Terms of Service and the policies referenced within them.

By accessing our website, creating an account, placing an order, purchasing a product or service, or otherwise using our website, you agree to be bound by these Terms of Service and the policies incorporated into them.

Please read these Terms carefully before using the website. If you do not agree with these Terms, you should not access or use the website.

We may update these Terms from time to time by posting a revised version on this website. The updated Terms will become effective when posted unless otherwise stated. Your continued use of the website following the posting of revised Terms constitutes acceptance of those changes.

Our online store is hosted on Shopify, which provides the e-commerce platform through which we offer our products and services.

1. ELIGIBILITY & ACCEPTABLE USE

By using this website, you represent that you are legally permitted to enter into a binding agreement under the laws applicable to you.

If you are purchasing products on behalf of another person or organization, you represent that you have authority to do so.

You agree to use the website and our products and services only for lawful purposes and in accordance with these Terms.

You may not use the website to:

  • Violate any applicable law or regulation
  • Infringe upon the rights of Haus Of Alchemy or another person or organization
  • Attempt to gain unauthorized access to the website, accounts, systems, or data
  • Introduce malicious code, viruses, or other harmful material
  • Interfere with the operation, security, or availability of the website
  • Collect or misuse personal information belonging to others
  • Engage in fraudulent, deceptive, abusive, or otherwise unlawful activity
  • Copy, reproduce, distribute, or commercially exploit our content without authorization

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

2. PRODUCTS & SERVICES

Haus Of Alchemy offers physical products, digital products, ritual tools, educational materials, consultations, bespoke creations, subscriptions, and other services.

Product availability, descriptions, specifications, pricing, and other information may change from time to time.

We make reasonable efforts to present our products accurately, including product photography, colors, dimensions, ingredients, and descriptions. However, variations may occur due to photography, display settings, natural materials, handcrafted production, or other circumstances.

Certain products may be available in limited quantities or for limited periods.

Nothing on this website creates a guarantee that a particular product, collection, service, or offering will remain available.

3. PRODUCT INFORMATION & RESPONSIBLE USE

Product descriptions, instructions, ingredients, warnings, and safety information are provided to help customers make informed purchasing and usage decisions.

You are responsible for reviewing the applicable product information and following all instructions and warnings before using a product.

Certain products require particular care or precautions. Additional information is available through our Product Information & Safety resources and individual product pages.

Our products and services are intended for lawful and responsible use. Nothing in these Terms replaces product-specific instructions, warnings, or professional advice where professional guidance is appropriate.

Please refer to our Legal Notice for additional information concerning spiritual practices, educational content, individual results, and responsible use.

4. ORDERS & ACCEPTANCE

Submitting an order constitutes an offer to purchase the selected products or services.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.

We reserve the right to refuse, limit, or cancel an order when permitted by law, including where:

  • A product is unavailable
  • Pricing or product information contains an error
  • We reasonably suspect fraudulent or unauthorized activity
  • An order appears to be placed for unauthorized resale or distribution
  • Quantity limitations have been exceeded
  • We are unable to fulfill the order for another legitimate reason

If we cancel an order after payment has been processed, we will issue a refund for the canceled portion of the order to the original payment method, subject to applicable law.

5. PRICING & PAYMENT

Prices displayed on the website are subject to change without notice.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where required.

You agree to provide current, complete, and accurate billing and account information for purchases made through the website.

If your payment information changes, you are responsible for updating it so that transactions can be completed and we can contact you regarding your order when necessary.

6. CANCELLATIONS, RETURNS & REFUNDS

Orders, returns, exchanges, refunds, and cancellations are governed by our Refund, Return & Exchange Policy.

Certain products may not be eligible for return or exchange because of their nature, use, customization, or applicable safety considerations.

Please review the applicable policy before placing an order.

7. PRE-ORDERS

Pre-order products are subject to our Pre-Order Policy.

A pre-order is a purchase for a product that is scheduled for future fulfillment. Product-specific estimated fulfillment timelines will be provided before purchase where applicable.

Because pre-order products may be prepared according to scheduled production periods, their fulfillment and cancellation terms may differ from those applicable to in-stock products.

8. SUBSCRIPTIONS

Certain Haus Of Alchemy offerings may be available through subscription.

Subscription purchases are subject to the terms, pricing, billing schedule, cancellation procedures, and other conditions presented for the applicable subscription at the time of enrollment.

Subscription terms may vary by offering.

By subscribing, you authorize recurring charges according to the applicable subscription terms until the subscription is canceled in accordance with those terms.

Cancellation of a subscription generally applies to future billing cycles and does not automatically cancel an order that has already been processed.

9. DIGITAL PRODUCTS & EDUCATIONAL MATERIALS

Digital products, educational resources, guides, calendars, and other digital materials are provided for the purpose described with the applicable offering.

Unless expressly permitted by Haus Of Alchemy, digital materials may not be reproduced, redistributed, resold, publicly shared, or commercially exploited.

Access to digital products may be subject to technical requirements and third-party platforms or services.

10. BESPOKE CREATIONS & CONSULTATIONS

Bespoke creations and consultations are individually developed services and may be subject to additional terms communicated before purchase.

Because bespoke work may involve customization, preparation, reserved production time, or materials selected specifically for a client, cancellation, modification, refund, and delivery terms may differ from standard product purchases.

Any terms specific to a bespoke project will be communicated before the applicable work begins.

11. INTELLECTUAL PROPERTY

The Haus Of Alchemy name, trademarks, logos, designs, photographs, graphics, written content, product names, educational materials, guides, editorial content, website design, and other original materials are owned by Haus Of Alchemy or used with permission.

Except as permitted by law or expressly authorized by Haus Of Alchemy, you may not reproduce, modify, distribute, publish, transmit, display, create derivative works from, or commercially exploit our intellectual property.

Nothing in these Terms grants you ownership or a license to use Haus Of Alchemy intellectual property beyond the limited right to access and use the website for its intended purposes.

12. USER CONTENT & FEEDBACK

If you submit reviews, comments, photographs, testimonials, suggestions, ideas, or other content to Haus Of Alchemy, you represent that you have the right to provide that content and that it does not violate the rights of another person or organization.

By submitting content to us, you grant Haus Of Alchemy a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content in connection with our business and marketing, subject to applicable law.

We may moderate, remove, or decline to publish user-submitted content that we reasonably determine is unlawful, misleading, abusive, defamatory, offensive, or otherwise inappropriate, or that violates these Terms or the rights of others.

You remain responsible for the content you submit.

13. THIRD-PARTY SERVICES & LINKS

Our website may contain links to or integrations with third-party websites, applications, payment providers, social platforms, shipping services, or other services.

Third-party services are operated independently and may be subject to their own terms and privacy policies.

Haus Of Alchemy does not control third-party services and is not responsible for their content, availability, policies, security, or practices.

Your use of a third-party service is subject to the terms established by that third party.

14. WEBSITE AVAILABILITY & INFORMATION

We make reasonable efforts to maintain the website and provide accurate, current information.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Information on the website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to products, pricing, availability, promotions, shipping, or other matters.

We reserve the right to correct errors and update information when necessary.

15. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.

Haus Of Alchemy does not warrant that the website will be uninterrupted, error-free, secure, or available at all times, or that information obtained through the website will always be complete, accurate, or current.

Nothing in these Terms excludes any warranty or consumer right that cannot lawfully be excluded.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Haus Of Alchemy and its owners, officers, employees, agents, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website, products, services, or content, except where such limitation is prohibited by law.

Where liability cannot legally be excluded or limited, it will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

17. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Haus Of Alchemy, its owners, officers, employees, agents, contractors, service providers, and affiliates from claims, liabilities, damages, losses, and reasonable expenses arising from your violation of these Terms, misuse of the website or products, or violation of the rights of another person or organization.

18. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

19. NO WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

20. GOVERNING LAW

These Terms will be governed by and interpreted in accordance with the applicable laws governing Haus Of Alchemy, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived.

21. CHANGES TO THESE TERMS

We may revise these Terms from time to time to reflect changes to our business, products, services, technology, or legal requirements.

The most current version will be posted on this page with its effective or updated date.

Your continued use of the website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

22. CONTACT INFORMATION

Questions about these Terms of Service may be directed to:

Haus Of Alchemy
support@thehausofalchemy.shop

+1 404.791.2098

Last Updated: September 2026